1. How do I apply for credit?
2. What are the requirements to qualify?
3. What are the associated fees and interest rates with your programs?
4. What is the difference between "secured" and "unsecured" loans?
5. What will my monthly payments be?
6. I am the patient, but my credit isn't so good, can someone else apply for me?
7. Are the funds sent directly to me?
8. Can I go to any Doctor I want to?
9. How long does it take to get an answer?
10. How long before my approval expires?
11. What do I have to do after I am approved?
12. How long does it take for my Doctor to receive funds?
13. Do I have to have the payments auto-deducted from my checking account?

1. How do I apply for financing?
Applying for financing is quick and easy and may be done several ways. You may apply on this website by clicking the "APPLY NOW" button. You may obtain an application from your Doctor's office and either fax or mail it in, or you may call us at 1-888-233-2234 and request an application be sent to you via email, fax or standard mail. We apologize that we are no longer able to take applications directly over the phone.
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2. What are the requirements to qualify?
The patient is required to be the primary applicant and must have the following: Current employment with a minimum gross monthly earned income of $2000; income must be verifiable (no cash); at least two years of established credit history with no open collections, unsatisfied judgments or tax liens showing on the credit report; no bankruptcies in the last three years. If you fail to meet any of these guidelines; you may apply with a co-applicant that does meet them. (Please note: The requirements for a secured loan are different. If you are a homeowner, please ask to speak with one of our loan reps.)
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3. What are the associated fees and interest rates with your programs?
Interest rates begin as low as 1% on secured loans and range from 9.9%-22.9% on unsecured. Many of our unsecured lenders offer 12-month same-as-cash/interest-free options as well; be sure to advise your Customer Service Representative if you are interested in this type of program. In addition there are lender processing and documentation fees associated with your financing; these fees are dependant on credit and are added to your amount financed.
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4. What is the difference between "secured" and "unsecured" loans?
As implied, a secured loan is secured by a tangible piece of equity that will guarantee re-payment to the lender, such as the equity in your home. An unsecured loan is not secured by such equity and therefore harder to qualify for. The only basis for the lenders decision is your past re-payment history. Because the lender is taking a higher risk, these types of loans typically cost a bit more in fees and come with slightly higher interest rates.
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5. What will my monthly payments be?
On unsecured loans with good credit the average monthly payment per thousand financed on a 3 year term would be approximately $ 33.65, with fair credit approximately $ 35.11. On a four-year term with good credit, approximately $ 26.78 per thousand financed,, fair credit $ 28.29 per thousand. Longer terms are available dependant upon credit and amount borrowed. These loans are simple interest and there are no pre-payment penalties. For secured loans, your Customer Service Representative can give you some general guidelines regarding payments.
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6. I am the patient, but my credit isn't so good, can someone else apply for me?
On unsecured loans, all lenders require that the patient be the primary applicant, however, the addition of a qualified co-applicant is usually sufficient to obtain an approval. Credit decisions are based on the credit and income of the stronger applicant.
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7. Are the funds sent directly to me?
No, funds are sent directly to the registered Doctor of your choice and may be broken down to cover anesthesia and surgical center fees.
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8. Can I go to any Doctor I want to?
Because the funds are sent to the Physician directly, they need to be registered with us as a provider. If you wish to see a Physician that is not currently registered with us, we will be happy to have our Business Development Manager contact them and attempt to enroll them in the program. Please provide us with the Doctors name and phone number.
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9. How long does it take to get an answer?
Depending on your method of submission and the day and time of submission, we typically have an answer within 24 hours.
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10. How long before my approval expires?
With most of our lenders, approvals expire in 30 days. Exceptions can be made on a case-by-case basis.
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11. What do I have to do after I am approved?
Once you have received your approval notification, usually via email or fax detailing the term options available with this approval, you need to fill out the included loan acceptance/declination form and return that to us also via email or fax. Once we receive your acceptance, we will order the documents and get them to you either via email or Fed Ex. The documents will come with a detailed set of instructions. It is important that the document package is completed correctly, all required items; copies of credit card, drivers license, pay stubs and voided checks are added and they are returned as promptly as possible.
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12. How long does it take for my Doctor to receive funds?
Once the original completed documents are returned to us, it is generally 3-5 days for verifications, then funding will take place.
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13. Do I have to have the monthly payments auto-deducted from my bank account?
It is generally not a requirement, however in cases of higher risk the lender may stipulate such.